Celeste One-Shoulder Maxi Dress
- Description
- Size & Fit
Unveil effortless elegance with the Celeste One-Shoulder Maxi Dress. Designed with a striking asymmetric neckline and an open back, this silhouette captures modern sophistication. The flowing shape skims the body with graceful ease, while delicate side tie details offer a refined touch. Perfect for evening occasions, celebrations, or elevated summer soirées, this dress promises a captivating entrance wherever you go.
Size Information: We recommend you to always take one size up.
Custom Sizing: If you’re between sizes, we recommend choosing the next size up for comfort.
Measurement Tips: Measure your bust, waist, and hips to find your perfect size using our size guide.
Celeste One-Shoulder Maxi Dress
Shipping & Returns
How much is shipping?
Handling
Your order will now enter the Handling Phase, which typically takes 1–2 business days. During this time, we:
- Review your order details
- Inspect the items for quality
- Carefully pack everything for shipment
Dispatch and Tracking
Once your order is packed and ready, we hand it over to our trusted courier partner. You’ll receive a dispatch confirmation email that includes your tracking number.
You can use this number to track your package via:
- Our website’s Track Order page
- The courier’s official tracking page
Shipping generally takes 3–5 business days after dispatch.
Returns & Refund Policy?
We understand that when you receive your product, you want the chance to test it to ensure it meets your expectations and performs as promised. That’s why we offer a 30-day trial period—giving you plenty of time to enjoy your product and confirm it's exactly what you wanted.
Free Returns and Exchanges
Your satisfaction is our top priority. If you need to return or exchange an item, we’ve made the process easy and completely free. You can use the product during the 100-day trial period, test it, and decide if it meets your expectations.
Return Conditions:
- The product must be gently used and undamaged. You’re welcome to test it, but please ensure it remains in good condition.
- Keep the original packaging intact.
- You must contact us within 30 days of receiving your product to request a return or exchange.
How to Return or Exchange
To begin a return or exchange, please contact us before sending anything back.
Please include the following information in your message:
- Your order number
- Date of purchase
- Reason for return or exchange
- If exchanging, the item you would like instead
Important: Do not return any item before contacting us. We will provide detailed, step-by-step return instructions.
Exchange Policy
You may exchange your item for a different product within 30 days of receiving your order. Let us know which product you’d like in exchange, and we’ll check its availability. Exchanges are subject to stock availability.
Refund Process
Once we receive your returned item, our team will inspect it. If your return is approved, we will begin processing your refund.
Please note:
- All refunds are issued through PayPal for faster and more secure processing.
- If you paid using your PayPal balance, refunds are processed within 2 business days.
- If you used a credit card linked to your PayPal account, please allow up to 10 business days for the refund to appear on your bank statement (depending on your bank).
Questions or Concerns?
If you have any questions about your order, return, or exchange, don’t hesitate to reach out. We’re here to help!
Email: support@malbi.co.uk
Phone: +44 7418 637887
Address: 3rd Floor, 86/90 Paul Street, London EC2A 4NE, United Kingdom
Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed